If you have a concern about a friend or classmate and are unsure what you can do, please see our FAQ’s below.

02/06/20 - BOSTON, MA. - Students are seen walking from the Pedestrian Bridge on a rainy day on Feb. 6, 2020. Photo by Ruby Wallau/Northeastern University
Who should I call if my friend or classmate is having a medical and/or mental health emergency?

For all emergency issues where the safety of the student is at risk, immediately contact Northeastern University Police Department (NUPD) at 617.373.3333 (emergency calls only, available 24/7).

For non-emergency medical or mental health issues, contact University Health and Counseling Services (UHCS) at 617.373.2772 or uhcs@northeastern.edu.

For substance abuse issues, you can also contact the Office of Prevention and Education at Northeastern (OPEN).

What should I do if my friend or classmate has been a victim of a physical or sexual assault?

For physical assault or witness of a crime Immediately contact Northeastern University Police (NUPD) at 617.373.3333. They are available 24/7.

For sexual assault, contact Office of University Equity and Compliance at OUEC@northeastern.edu

Or The Office of Prevention and Education at Northeastern (OPEN) provides a confidential resource for students who have experienced sexual assault or are looking to support their friends through their experiences. Contact them at open@northeastern.edu or 617-373-4459

I think my friend or classmate may have a substance abuse issue. Should I contact someone?

The Office of Prevention and Education at Northeastern (OPEN) provides education, consultation, and programming on topics related to alcohol and other drugs. Additionally, University Health and Counseling Services (UHCS) offers counseling, information, and support services for students who may have a substance abuse issue.

In emergency situations, or when the immediate personal safety of a student is in question, always call NUPD first at 617.373.3333 (emergency calls only, available 24/7). 

I believe my friend or classmate is contemplating suicide. Who can I call?

This is an emergency situation. Immediately contact Northeastern University Police (NUPD) at 617.373.3333. They’re available 24/7.

What should I do if my friend or classmmate’s problem isn’t listed here?

If your student is experiencing difficulties with some other issue, please contact We Care at 617.373.7591 or wecare@northeastern.edu. We can connect them to the right resource(s) that can assist them.

EMERGENCY