Frequently Asked Questions
We Care is available to all Northeastern students regardless of where they are studying or their student level. We work together with students, families, staff, and faculty to develop a network of support they need to navigate their personal hurdles and promote their academic progress.
We provide these frequently asked questions as a resource guide so you can find the assistance you need, quickly.
Our FAQs are available for students seeking help with a specific issue, parents and families of Northeastern students trying to find support services for their student, and faculty or staff members that have concerns about a student. Additionally, we have FAQs for a friend or classmate that wishes to refer a student to We Care.
For Students
If you are a Northeastern student in need of help with academics, adjusting to campus life, social life, missing or stolen possessions, travel issues, financial issues or any other concerns, we are here to help. Click here to view a list of questions and answers as well as resources for students.
For Faculty, Advisors, Administrators, & Other Staff
If you are a faculty member, advisor, administrator, or a member of the Northeastern University staff and are concerned for the well-being of a Northeastern student, go here to view common questions and answers as well as additional resources for a number of situations.
For Parents
If you are concerned about your child’s well being at Northeastern University, view this list of common questions and answers for parents and families, as well as links to resources.
For Friends and Classmates – Refer a Student
If you are concerned for the well-being of one of your friends or classmates, you may refer them to We Care. Discover common questions and their answers, as well as additional resources for Northeastern students, here.