Support is one stop away. Get in touch!

Contact Us

You’re always encouraged to contact We Care for support. For emergent issues that require immediate assistance any time of day, and especially outside of regular business hours, please contact the Northeastern Police Department (NUPD) at 617-373-3333 or your local state/country emergency service. We Care is not a 24/7 on-call office.

Phone: 617-373-7591

Email: WeCare@Northeastern.edu

Campus Location: 354 Richards Hall

Hours: Monday – Friday from 8:30AM to 5:00PM ET and by appointment

Fall 2024 drop-in hours (in Eastern Standard Time):

IN PERSON

Monday – 10AM-12PM

Tuesday – 10AM-12PM

Wednesday – 10AM-12PM, 1:30-3PM

Thursday – 10AM-11:30AM

Friday – 11AM-1PM

ONLINE

Monday – 1-3PM

Thursday – 1-3PM

Find Us


Campus Partners

We Care collaborates with all Northeastern global campus partners. Below you can find the offices we often connect with to support our students.

University Health and Counseling Services (UHCS)

Dealing with a mental health crisis? Connect immediately with a Uwill therapist 24/7/365 days of the year at +1.877.233.9477 (U.S.), 855.229.8797 (Canada) or +1.781.457.7777 (International). If you are experiencing a medical emergency, call 911.

UHCS hours

  • Monday, Wednesday, Friday 8:00 AM – 5:00 PM EST
  • Tuesday and Thursday 8:00 AM – 8:00 PM EST
  • Saturday 12:00 PM – 4:00 PM EST (Closed on Saturdays in July & August)

Mental Health Walk-in Hours

  • Monday through Friday 11:00 AM – 2:00 PM EST
  • Tuesday and Thursday 5:00 PM – 7:30 PM EST

Northeastern University Police Department (NUPD)

Northeastern University Police Department operates 24 hours a day, seven days a week. Due to construction, NUPD is temporarily located at Renaissance Park – 1135 Tremont Street, Suite 160. The entrance is on the exterior of the building opposite the Ruggles MBTA station near International Village.

For immediate emergency assistance call 617.373.3333

For general non-emergency inquiries call 617.373.2121

Disability Access Services (DAS)

Disability Access Services serves Northeastern students who have documented disabilities as defined by the Americans with Disabilities Act as Amended (ADAAA) of 2008. DAS provides individualized accommodations, advocacy, and resources to help students succeed academically and participate fully in campus life. Their goal is to create an inclusive environment where all students can thrive.

You can get in touch by emailing DASBoston@northeastern.edu or calling 617.373.2675.

Office of University Equity and Compliance (OUEC)

The Office for University Equity and Compliance (OUEC), leads Northeastern University’s efforts in maintaining compliance with all federal, state, and provincial civil rights laws and prohibits discrimination within any of its programs, activities, and services in accordance with:

  • Title VI of the Civil Rights Act of 1964, which prohibits discrimination based on race, color, or national origin (including language).
  • Section 504 of the Rehabilitation Act of 1973, which prohibits discrimination based on disability.
  • Title IX of the Education Amendments Act of 1972, which prohibits discrimination based on sex in education programs or activities.
  • Age Discrimination Act of 1975, which prohibits discrimination based on age.
  • U.S. Department of Homeland Security regulation 6 C.F.R. Part 19, which prohibits discrimination based on religion in social service programs.
  • Other applicable civil rights laws and regulations.

You can reach OUEC at ouec@northeastern.edu or at 617.373.4644